Who we are
This website is operated under the Premium Motors Kosova name from Prishtina. For privacy questions, contact us at info@premiummotorskosova.com or call +383 48 618 255.
The public website presents the vehicle catalogue, import information and ways to contact the team. Visitors do not create accounts, and the site has no public enquiry form.
Information that may be processed
When you browse, the technical providers that operate the site may process ordinary connection data, such as your IP address, browser type, request time and page visited, to deliver the content and protect the service.
If you contact us by email, phone or WhatsApp, we receive the information you choose to share, such as your name, phone number, email address, message and the vehicle you are asking about. Please do not send documents or sensitive information unless needed.
Values entered into the customs estimate calculator are used for the calculation shown in your browser. The site does not provide a submission form for those values.
The public catalogue does not use advertising or analytics cookies and does not store a saved-car list or preference profile in your browser. It only removes a legacy saved-cars storage key; its contents are not read or sent to us.
The restricted administration panel uses a necessary session cookie for authorised staff after sign-in. It is used only for authentication and is configured as HttpOnly, SameSite=Strict and Secure when the site uses HTTPS.
How information is used
- To answer your questions and provide the vehicle or import information you request.
- To follow up on an enquiry or relationship you start with the team.
- To maintain the catalogue, prevent misuse and protect the operation of the site.
- To meet legal obligations where they apply.
Who may receive information
Information may be accessed by the Premium Motors Kosova team and by providers needed to operate, communicate through or secure the website. Those providers should handle information only for the relevant service.
Vehicle images and some vehicle materials may be loaded from external services, including Encar. When your browser requests that material, the relevant provider may receive technical connection data. If you open WhatsApp or another external link, that service’s own terms and privacy policy apply.
Retention and security
Contact information is kept only as long as needed to respond, manage your enquiry and meet legal obligations. Technical information is retained according to the security and maintenance needs of the infrastructure. We use reasonable safeguards, but no internet transmission can be guaranteed to be completely secure.
Your rights
Under Kosovo Law No. 06/L-082 and the conditions that apply, you may request access to your information, correction, deletion, restriction or objection to processing, and data portability where that right applies. If processing is based on consent, you may withdraw it for the future. Read the Personal Data Protection Law.
To make a request, email us at info@premiummotorskosova.com. We may ask for reasonable information to verify your identity.
You may also contact the Information and Privacy Agency for information about submitting a complaint.